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Callcap VS BoldDesk

Compare Callcap VS BoldDesk and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
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Callcap logo Callcap

Callcap provides innovative call tracking and measurement, as well as tools to track marketing ROI and monitor customer service quality.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Callcap Landing page
    Landing page //
    2023-09-21
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Callcap

Website
callcap.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Callcap features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Callcap videos

+ Add

My Little Secret To Get Way More Sales With CallCap

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Callcap and BoldDesk)

Callcap

BoldDesk

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Customer Support
0 0%
Customer Support
100% 100
CRM
41 41%
CRM
59% 59
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Callcap and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Callcap mentions (0)

We have not tracked any mentions of Callcap yet. Tracking of Callcap recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Callcap and BoldDesk, you can also consider the following products

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RingDNA - RingDNA is a provider of cloud based inside sales productivity and marketing intelligence software such as call tracking, dialers, and IVR.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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