BurnChurn VS Userback

Compare BurnChurn VS Userback and see what are their differences

LiveSession

LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured

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BurnChurn

🔥 Reduce churn and track exit feedback for your SaaS

Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

Landing page //
2021-09-12

Landing page //
2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

BurnChurn

Website: burnchurn.io
Pricing URL: Official BurnChurn Pricing
$ Details: -
Platforms: -
Categories: #SaaS #Churn Optimization #Customer Feedback #Customer Success

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Userback

Website: userback.io
Pricing URL: Official Userback Pricing
$ Details: paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms: Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Categories: #Visual Feeback #Visual Bug Reports #Customer Feedback #Usability Testing #User Feedback Management #Website Screenshots #Design Collaboration #Session Recording

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BurnChurn features and specs

No features have been listed yet.

Userback features and specs

Screenshot Capturing: Yes
Screen recording: yes
Annotations: Yes
Integrations: Yes
Collaboration Tools: Yes
Clean UI: Yes
Customizable: Yes
Feedback widget: Yes
Feedback & Commenting: Yes
Free Trial: 14-day free trial, no credit card required
GDPR Compliant: Yes
Browser Extensions: Yes
Branding: Yes

BurnChurn videos

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Userback videos

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Userback Demo

Category Popularity

0-100% (relative to BurnChurn and Userback)

Userback

SaaS

100 100%

SaaS

0% 0

Customer Feedback

38 38%

Customer Feedback

62% 62

Visual Bug Reports

0 0%

Visual Bug Reports

100% 100

Churn Optimization

100 100%

Churn Optimization

0% 0

User comments

Share your experience with using BurnChurn and Userback. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BurnChurn mentions (0)

We have not tracked any mentions of BurnChurn yet. Tracking of BurnChurn recommendations started around Mar 2021.

Userback mentions (3)

What is Userback and how does it work?
Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
Web designers of reddit, how do you effectively do remote design reviews?
Userback is a good tool for design review & feedback. Source: over 1 year ago
Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago