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Brightspace VS Kayako

Compare Brightspace VS Kayako and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Brightspace logo Brightspace

The #1 LMS for next-gen online teaching and learning, according to Ovum. Find out how Brightspace delivers.

Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
  • Brightspace Landing page
    Landing page //
    2023-10-08
  • Kayako Landing page
    Landing page //
    2023-04-09

Brightspace videos

+ Add

Brightspace 101 What is D2L Brightspace LMS?

More videos:

  • Review - Brightspace Course Experience Video
  • Demo - [Brightspace] Demo of FeedbackFruits Peer Review

Kayako videos

+ Add

Good or Bad: Sadako Vs Kayako Review

More videos:

  • Review - Octo: Sadako VS Kayako - Review
  • Review - SADAKO VS KAYAKO (2017) 💀 Spoiler-Free Horror Movie Review

Category Popularity

0-100% (relative to Brightspace and Kayako)

Brightspace

Kayako

LMS
100 100%
LMS
0% 0
Customer Support
0 0%
Customer Support
100% 100
Education
100 100%
Education
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Brightspace and Kayako. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Brightspace and Kayako

Brightspace Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
Brightspace is a famous Learning Management System that is used to create an inspiring learning experience. It is capable of engaging customer’s minds, drive learning success and inspire a modern workforce.
Source: www.softwaretestinghelp.com

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Source: surveysparrow.com
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
Source: www.techradar.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com

Social recommendations and mentions

Kayako might be a bit more popular than Brightspace. We know about 1 link to it since March 2021 and only 1 link to Brightspace. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Brightspace mentions (1)

  • Time Problem - Can't figure this out
    Yeah, if I set the psSense timezone to UTC time it is correct, but I am still getting this error when I try to resolve brightspace.com. Source: over 2 years ago

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

What are some alternatives?

When comparing Brightspace and Kayako, you can also consider the following products

Canvas by Instructure - The Canvas LMS is the world's fastest growing learning management system. Check out favorite features and schedule a live demo!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Classroom - Learning management tool by Google

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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