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Bright Pattern VS RingCentral Contact Center

Compare Bright Pattern VS RingCentral Contact Center and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry
  • Bright Pattern Landing page
    Landing page //
    2023-07-31
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16

Bright Pattern videos

+ Add

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

RingCentral Contact Center videos

+ Add

RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Category Popularity

0-100% (relative to Bright Pattern and RingCentral Contact Center)

Bright Pattern

RingCentral Contact Center

Communication
22 22%
Communication
78% 78
Call Center Software
26 26%
Call Center Software
74% 74
Customer Support
0 0%
Customer Support
100% 100
Cloud Contact Center
37 37%
Cloud Contact Center
63% 63

User comments

Share your experience with using Bright Pattern and RingCentral Contact Center. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bright Pattern and RingCentral Contact Center

Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.
Source: biz30.timedoctor.com

RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

What are some alternatives?

When comparing Bright Pattern and RingCentral Contact Center, you can also consider the following products

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Dialfire - Cloud Calling at Jet Speed

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

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