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Bright Pattern VS CallTrack AI

Compare Bright Pattern VS CallTrack AI and see what are their differences

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Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

CallTrack AI logo CallTrack AI

Track and optimize your phone calls with CallTrack.ai. Measure your marketing ROI, capture quality leads, and boost your sales.
  • Bright Pattern Landing page
    Landing page //
    2023-07-31
  • CallTrack AI
    Image date //
    2024-04-18

CallTrack combines detailed call tracking and analytics with custom AI tools to better manage your inbound calls. Personalized IVR messaging for inbounds creates a more relevant experience for each caller….and closes more deals.

Bright Pattern features and specs

No features have been listed yet.

CallTrack AI features and specs

  • Centralize your customer data: Collect and organize contacts and conversations in a unified inbox, making it easy to enhance the customer experience.
  • Access customer history in a snap: View incoming, active, and recent interactions for each contact, allowing your team to reference crucial information when needed.
  • Seamless call transfers with context: Effortlessly chat with and provide context to colleagues before transferring a customer, ensuing a smooth handoff.

Bright Pattern videos

+ Add

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

CallTrack AI videos

No CallTrack AI videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Bright Pattern and CallTrack AI)

Bright Pattern

CallTrack AI

Communication
100 100%
Communication
0% 0
AI
0 0%
AI
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
IVR
0 0%
IVR
100% 100

Questions and Answers

As answered by people managing Bright Pattern and CallTrack AI.

What makes your product unique?

CallTrack AI's answer:

Our advanced call tracking system lets you monitor calls, texts, form submissions, and chats as effortlessly as tracking clicks.

Why should a person choose your product over its competitors?

CallTrack AI's answer:

Our user-friendly dashboard delivers the actionable insights you need to optimize your marketing spend across diverse platforms.

How would you describe your primary audience?

CallTrack AI's answer:

Current customers have integrated CallTrack.ai with all their current marketing tools, from CRMs and lead management platforms… to Google Adwords, and more. Our platform enhances functionality and delivers deeper insights, boosting your ROI.

User comments

Share your experience with using Bright Pattern and CallTrack AI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bright Pattern and CallTrack AI

Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.
Source: biz30.timedoctor.com

CallTrack AI Reviews

We have no reviews of CallTrack AI yet.
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What are some alternatives?

When comparing Bright Pattern and CallTrack AI, you can also consider the following products

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Ringba - Enterprise grade call tracking for performance marketers and the Pay Per Call industry. #calltracking #paypercall

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Invoca - Call tracking & analytics software

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CallRail - A-la-carte call tracking software for small business

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