Software Alternatives & Reviews

BotStar VS Freshworks Live Chat

Compare BotStar VS Freshworks Live Chat and see what are their differences

BotStar logo BotStar

BotStar | Engage Customers Online with Live Chat & Chatbots

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
  • BotStar Landing page
    Landing page //
    2022-11-29

BotStar is a messaging platform which allows businesses to engage customers online with Live chat and Chatbots. The company was founded in 2016 with headquarter in Singapore, offices in Melbourne, London and Danang.

  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

BotStar

$ Details
freemium $15.0 / Monthly (500 Monthly Sessions)
Platforms
Web Facebook Messenger Google Chrome Browser Firefox Safari
Release Date
2017 July

Freshworks Live Chat

$ Details
freemium $15.0 / Monthly (Growth)
Platforms
-
Release Date
-

BotStar features and specs

No features have been listed yet.

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

BotStar videos

BotStar Chatbot Platform

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Category Popularity

0-100% (relative to BotStar and Freshworks Live Chat)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Live Chat
32 32%
68% 68
Chatbot Platforms & Tools

User comments

Share your experience with using BotStar and Freshworks Live Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BotStar and Freshworks Live Chat

BotStar Reviews

  1. Good tool to improve personal skills and apply in university project !

    I am currently in college and have been using Botstar for over 1 year. For me, learning how to use this platform is quite easy and combined with the promotion, the price is reasonable for students. Thanks to BotStar, I was able to apply chatbot to some SMBs and clubs on campus, thereby developing my relationships and skills.

    🏁 Competitors: Chatfuel, Botbanhang
    👍 Pros:    The price of the pro version is good|Dashboards make it easy for me to review, edit, or update.
    👎 Cons:    It would be great if there were more tutorials and examples of complex, advanced flow chatbots to learn from.
  2. Love it ! Now I have more time, better mood to improve to product & service quality.

    Pretty good for my business budget. The application of chatbot has helped me reduce a burden when I no longer have to do the same things over and over again.

    🏁 Competitors: ManyChat, Botsify
    👍 Pros:    Having average knowledge about coding and intergrations would help you come up with many potential things.|Can create basic calculations from which to calculate money, total bill.
    👎 Cons:    Need more example of advance tool like api or coding stuff.
  3. That is a wonderful chatbot .

    It can work as a seller with a smooth conversation with predefined data and collected information.

    🏁 Competitors: ManyChat
    👍 Pros:    "being able to set up all necessary data in conversation to customers with a smooth flow. handle effectively by striving quickly data from cms support with a range of useful and urgent-needed function like scheduling appointments, displaying web in the chat box"
    👎 Cons:    Unless you have an intensive knowledge of coding, you will not be able to spoil all further applicable features of that chatbot

Top 20 Replika Alternatives for AI Chatbots
Botstar Studio supports integration with different messaging platforms like Facebook Messenger, Slack, and Telegram as well as support for different programming languages. The platform also provides tools for monitoring and analytics to assist users in tracking and analyzing the performance of their chatbot. All in all, Botstar Studio is a extensive chatbot development...

Freshworks Live Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Social recommendations and mentions

Based on our record, BotStar seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BotStar mentions (1)

  • Live chat options for a landing page
    Take a look at BotStar. Can be set up with a full-page interface. You can use it for basic live chat, or you can create very feature-rich automation flows that integrate directly with your other systems. Source: about 3 years ago

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

What are some alternatives?

When comparing BotStar and Freshworks Live Chat, you can also consider the following products

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.