Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring.
ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes.
Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
Based on our record, Bonusly seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Any experience with rewarding systems for recognition? Have anyone used tools like bonusly ? Source: over 2 years ago
Any recommendation on rewarding tools? Do taco, bonusly (or other similar tools) actually work? Thoughts on rewarding with 💰to incentive recognition? Source: over 2 years ago
My company instituted Bonusly and honestly its been great to have a system similar to what you are talking about. A way to give people 5-10 credits of recognition publicly so that it can add up to a $10 gift card after 10-20 "gifts" so far has been a great way to encourage each other to be helpful. Source: over 2 years ago
Bonusly is an employee recognition and rewards platform that allows you to show appreciation to your team through redeemable points and digital gift cards across hundreds of brands. Recognize new hires, birthdays, team milestones, work anniversaries, and any other celebration in your company culture through one easy-to-manage system, and automate insights on your rewards and recognition trends across the team. - Source: dev.to / almost 3 years ago
Assembly - Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture.
Oxus.AI - Your Performance Sidekick
Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.
Prodigal - A new category of Lending Intelligence; from borrower interactions
Motivosity - Peer-to-peer recognition platform that engages employees
Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.