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BoldDesk VS Versum

Compare BoldDesk VS Versum and see what are their differences

Freshworks Customer Service
Reimagine how you connect with prospects and customers featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Versum logo Versum

Easy to use web-based salon software for all your needs. Save time while managing your salon easily.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Versum Landing page
    Landing page //
    2022-01-01

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Versum

Website
versum.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Versum features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Versum videos

+ Add

Versum Cello Set Review | Simply for Strings

More videos:

  • Demo - A Demonstration of Thomastik Versum and Versum Solo Cello Strings
  • Review - Versum vs. Magnacore Cello Strings

Category Popularity

0-100% (relative to BoldDesk and Versum)

BoldDesk

Versum

Customer Support
100 100%
Customer Support
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100
Help Desk
100 100%
Help Desk
0% 0
Salon Management
0 0%
Salon Management
100% 100

User comments

Share your experience with using BoldDesk and Versum. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Versum

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Versum Reviews

10 Zenoti Alternatives 2020 | Salon & Spa Scheduling Software
Versum also maintains the back end of the salon management by providing real-time cash auditing, employee scheduling, statistics and reporting, a point of sale (POS) module, and customer retention analytics. Moreover, you get full technical support and training over email and phone sessions. All these features make Versum a better alternative to Zenoti.
Source: solutionsuggest.com
Best Salon Software 2020: The Ultimate Guide
It’s a bit less customizable than Salon Iris. If we take the online booking feature example again, with Versum you’re limited to their predefined mini booking website whereas with Salon Iris you can redesign it and even integrate it as part of your website.
Source: thesalonbusiness.com
20 Online Appointment Scheduling Apps
Versum offers powerful appointment scheduling software for professionals operating within the hair and beauty salon industry. Hair and beauty freelancers and businesses can gather all information on appointments, and manage their schedules conveniently. This advanced software gives individuals and businesses instant access to a client’s appointment history, discounts and...
Source: smallbiztrends.com

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Versum mentions (0)

We have not tracked any mentions of Versum yet. Tracking of Versum recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Versum, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fresha Salon Software - Fresha Salon Software lets you handle your salon business from inventory management to client bookings and from marketing to payments.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Salonist - Salonist is a cloud-based based salon management system for Hair, Bridal, Barber shops, Massage center & Nail salon Owners to run their salon in an easy way.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AURA Salonware - AURA Salonware is a cloud-based software that provides tools for you to manage your salon business.

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