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BoldDesk VS Vanilla Forums

Compare BoldDesk VS Vanilla Forums and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Vanilla Forums logo Vanilla Forums

Build an engaging community forum using Vanilla's modern cloud forum software.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Vanilla Forums Landing page
    Landing page //
    2023-02-03

  www.vanillaforums.comSoftware by Vanilla Forums

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Vanilla Forums features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Vanilla Forums videos

+ Add

Vanilla Forums

More videos:

  • Review - Vanilla Forums: Moderation Queues
  • Review - Using Announcements in Vanilla Forums

Category Popularity

0-100% (relative to BoldDesk and Vanilla Forums)

BoldDesk

Vanilla Forums

Customer Support
100 100%
Customer Support
0% 0
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Help Desk
100 100%
Help Desk
0% 0
Forums
0 0%
Forums
100% 100

User comments

Share your experience with using BoldDesk and Vanilla Forums. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Vanilla Forums

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Vanilla Forums Reviews

We have no reviews of Vanilla Forums yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Vanilla Forums should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Vanilla Forums mentions (3)

  • The (grim?) future of Daoist forums
    I used to use phpBB back in the day. Vanilla forums has seemed interesting to me for a while (https://vanillaforums.com/), I used HostGator back in the day (https://www.hostgator.com/). Source: about 2 years ago
  • 1password is considering a self-hosted option to store vaults
    That one seems to be built with Vanilla Forums: https://vanillaforums.com/en/. - Source: Hacker News / almost 3 years ago
  • Boards.ie hamster has fallen off his wheel
    They're blaming their service provider for not working on the weekend, even though they should have been well aware of that when considering them as a service provider and should have planned their migration schedule accordingly. Source: almost 3 years ago

What are some alternatives?

When comparing BoldDesk and Vanilla Forums, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

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