Software Alternatives, Accelerators & Startups

BoldDesk VS Summernote

Compare BoldDesk VS Summernote and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

Summernote logo Summernote

Summernote is a JavaScript library that helps users create WYSIWYG editors online.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Summernote Landing page
    Landing page //
    2023-09-18

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Summernote

Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Summernote features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Summernote videos

Demo Summernote WYSIWYG CodeIgniter

More videos:

  • Review - สอน Laravel Framework - Summernote WYSIWYG editor

Category Popularity

0-100% (relative to BoldDesk and Summernote)
Customer Support
100 100%
0% 0
Text Editors
0 0%
100% 100
Help Desk
100 100%
0% 0
Rich Text Editor
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Summernote. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Summernote

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Summernote Reviews

Looking for a CKEditor? Try these 10 Alternatives
Summernote is a simple yet feature-rich WYSIWYG editor that supports real-time collaboration, image and file uploads, and various formatting options. It's a great alternative to CKEditor for those looking for an editor that is easy to use and has a modern design.

Social recommendations and mentions

Based on our record, Summernote should be more popular than BoldDesk. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Summernote mentions (5)

  • Ask HN: What is your favorite FOSS WYSIWYG editor?
    Installing Summernote (https://summernote.org) was easy. ProseMirror and Lexical seem much more complicated. - Source: Hacker News / 8 months ago
  • WYSIWYG Editor Recommendation for Commercial/Enterprise Website Frontends?
    We use Summernote which is fine, there can be bugs with our integration but that is more down to our hacking around with it than the actual software. Source: over 2 years ago
  • Thoughts on Action Text
    These past days I tried Action Text for the first time and got a bit disappointed with it, in the end I ended up using Summernote (https://summernote.org/) instead, here are my thoughts on what could be improved:. Source: over 2 years ago
  • Remote service for web dev beginner?
    You can fairly easily add the ability to edit the text using something like https://summernote.org/ This one is for bootstrap, but there are others that are pretty good. (there's another one I've used before but I can't think of the name... Thought it started with an "L".). Source: over 2 years ago
  • Progress in my Revived Witch Wikia :^)
    I still need to add some dolls, but add the events list, the event details are incomplete but it is easy to edit although the data is saved in a database (mongodb) it is created with https://summernote.org, which works like word, but transforms the content to html. Source: over 2 years ago

What are some alternatives?

When comparing BoldDesk and Summernote, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CKEditor - Real-time collaborative future-ready rich text editor

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TinyMCE - TinyMCE is a content editor that functions as a plug-in for Wordpress websites.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CKEditor 4 - CKEditor 4 is a rich text editor that enables you to write content inside of web pages or online applications.