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BoldDesk VS SANS SIFT

Compare BoldDesk VS SANS SIFT and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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SANS SIFT logo SANS SIFT

SIFT Workstation from SANS is a set of open-source and free-of-cost forensic and incident response tools built from the ground up to execute comprehensive digital forensic analysis in different scenarios.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • SANS SIFT Landing page
    Landing page //
    2023-10-18

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

SANS SIFT

Website
sans.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

SANS SIFT features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

SANS SIFT videos

+ Add

Tutorial on installing the latest SANS Sift workstation [Version release in May 2021]

More videos:

  • Review - SANS SIFT - Prefetch file Analysis

Category Popularity

0-100% (relative to BoldDesk and SANS SIFT)

BoldDesk

SANS SIFT

Customer Support
88 88%
Customer Support
12% 12
Network & Admin
0 0%
Network & Admin
100% 100
Help Desk
93 93%
Help Desk
7% 7
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using BoldDesk and SANS SIFT. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and SANS SIFT

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

SANS SIFT Reviews

We have no reviews of SANS SIFT yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

SANS SIFT mentions (0)

We have not tracked any mentions of SANS SIFT yet. Tracking of SANS SIFT recommendations started around Apr 2022.

What are some alternatives?

When comparing BoldDesk and SANS SIFT, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HackerCombat - HackerCombat is a platform that provides you with a comprehensive guide about security scanner tools to help you analyze networks and their nodes to find weaknesses in them.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Xplico - Open Source Network Forensic Analysis Tool (NFAT). Contribute to xplico/xplico development by creating an account on GitHub.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

X-Ways Forensics - X-Ways Forensics is an Integrated Computer Forensics Solution developed for MS Windows.

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