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BoldDesk VS Raaft

Compare BoldDesk VS Raaft and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

Raaft logo Raaft

Reduce SaaS churn
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Raaft Landing page
    Landing page //
    2023-03-09

Raaft helps SaaS companies reduce churn and collect better feedback from customers.

When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving, and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Raaft

Website
raaft.io
Pricing URL
Official Raaft Pricing
$ Details
freemium
Platforms
-
Release Date
2018 January
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Raaft features and specs

  • Cancel Flows: Yes
  • Offboarding: Yes
  • Product Feedback: Yes

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Raaft videos

+ Add

Raaft Demo

Category Popularity

0-100% (relative to BoldDesk and Raaft)

BoldDesk

Raaft

Customer Support
100 100%
Customer Support
0% 0
Customer Retention
0 0%
Customer Retention
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Success
0 0%
Customer Success
100% 100

User comments

Share your experience with using BoldDesk and Raaft. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Raaft mentions (0)

We have not tracked any mentions of Raaft yet. Tracking of Raaft recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Raaft, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ProsperStack - Subscriber retention done right.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ChurnKey - The only platform that fixes every type of churn for you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cancelo.io - Cancelo helps you save more customers with customized cancelation flows

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