BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
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Pingly might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 10 months ago
If they're hitting the outbound SMTP servers, there's no way (at least that I know of) to protect the IP/servers via obfuscation with a service like Cloudflare etc. Email deliverability relies heavily on the source IP of the sending SMTP for reputation and is going to be viewable in the headers of an email. Also changing IPs isn't a small task unless you're sitting on a load of good reputation IPs that are... - Source: Hacker News / over 2 years ago
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