Software Alternatives & Reviews

BoldDesk VS Pingly

Compare BoldDesk VS Pingly and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Pingly logo Pingly

Your communication hub — Email, text & voice in one app
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Pingly Landing page
    Landing page //
    2021-10-14

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Pingly

Website
pingly.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Pingly features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Pingly videos

No Pingly videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and Pingly)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
Help Desk
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Pingly. For example, how are they different and which one is better?
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Social recommendations and mentions

Pingly might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Pingly mentions (1)

  • Fastmail, Runbox, and Posteo under DDoS extortion attack
    If they're hitting the outbound SMTP servers, there's no way (at least that I know of) to protect the IP/servers via obfuscation with a service like Cloudflare etc. Email deliverability relies heavily on the source IP of the sending SMTP for reputation and is going to be viewable in the headers of an email. Also changing IPs isn't a small task unless you're sitting on a load of good reputation IPs that are... - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing BoldDesk and Pingly, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Missive - Team communication app now supporting FB, Twitter & SMS

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailtrim - Email lives forever!. Reinvigorate your emailing experience with the best free email client, the Mailtrim

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loop Email - Emailing for teams: Organize your Inbox into channels 💌