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BoldDesk VS patientNOW

Compare BoldDesk VS patientNOW and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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patientNOW logo patientNOW

Patient engagement & electronic medical record (EMR) system
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • patientNOW Landing page
    Landing page //
    2023-05-14

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

patientNOW

Website
patientnow.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

patientNOW features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

patientNOW videos

No patientNOW videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and patientNOW)

BoldDesk

patientNOW

Customer Support
100 100%
Customer Support
0% 0
Medical Practice Management
0 0%
Medical Practice Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Sport & Health
0 0%
Sport & Health
100% 100

User comments

Share your experience with using BoldDesk and patientNOW. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

patientNOW mentions (0)

We have not tracked any mentions of patientNOW yet. Tracking of patientNOW recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and patientNOW, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Solutionreach - Take Control of your Patient Relationship Management with Custom Email, Voice & Text Appointment Reminders app, Recall, Surveys, Birthday Wishes & More! Solutionreach helps practices, improve patient relationships leading to higher retention and ref…

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

eClinicalWorks - eClinicalWorks - the largest Cloud EHR in the nation. Make the switch to eClinicalWorks

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SimplePractice - With SimplePractice, manage your notes, scheduling, and billing all in one place. Conduct secure video appointments with Telehealth by SimplePractice.

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