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BoldDesk VS ORCHID

Compare BoldDesk VS ORCHID and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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ORCHID logo ORCHID

Platform is a flexible, business application development tool to quickly create web business...
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • ORCHID Landing page
    Landing page //
    2023-05-12

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

ORCHID

Website
orchid.software
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ORCHID features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

ORCHID videos

+ Add

Unboxing Orchids from Orchid Garden - Seller review #1 (Plus announcement!)

More videos:

  • Review - LEGO Orchid Review! 2022 Botanical Collection
  • Review - Perfumer Reviews 'Velvet Orchid' by Tom Ford

Category Popularity

0-100% (relative to BoldDesk and ORCHID)

BoldDesk

ORCHID

Customer Support
100 100%
Customer Support
0% 0
CMS
0 0%
CMS
100% 100
Help Desk
100 100%
Help Desk
0% 0
Documentation
0 0%
Documentation
100% 100

User comments

Share your experience with using BoldDesk and ORCHID. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and ORCHID

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

ORCHID Reviews

We have no reviews of ORCHID yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

ORCHID mentions (0)

We have not tracked any mentions of ORCHID yet. Tracking of ORCHID recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and ORCHID, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DEV.to - Where software engineers connect, build their resumes, and grow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tettra - Tettra is a company wiki that helps teams manage and share organizational knowledge.

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