Software Alternatives, Accelerators & Startups

BoldDesk VS My Customer Cloud

Compare BoldDesk VS My Customer Cloud and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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My Customer Cloud logo My Customer Cloud

My Customer Cloud provides a live chat solution complete with API, allowing you to completely...
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • My Customer Cloud Landing page
    Landing page //
    2023-02-01

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

My Customer Cloud

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

My Customer Cloud features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

My Customer Cloud videos

No My Customer Cloud videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and My Customer Cloud)
Customer Support
94 94%
6% 6
CMS
0 0%
100% 100
Help Desk
100 100%
0% 0
LMS
0 0%
100% 100

User comments

Share your experience with using BoldDesk and My Customer Cloud. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

My Customer Cloud mentions (0)

We have not tracked any mentions of My Customer Cloud yet. Tracking of My Customer Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and My Customer Cloud, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LibraryH3lp - LibraryH3lp provides a flexible, affordable customer service software platform for libraries, educators, and non-profits that combines website chat, texting, email, and knowledge bases.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chatroll - Chatroll is the leading provider of interactive tools for social publishers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page