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BoldDesk VS MailMetrics

Compare BoldDesk VS MailMetrics and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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MailMetrics logo MailMetrics

Mail Metrics transforms how you communicate and engage with your customers by providing one solution for all digital and postal communications.
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • MailMetrics Landing page
    Landing page //
    2021-09-01

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

MailMetrics

Website
mailmetrics.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

MailMetrics features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

MailMetrics videos

No MailMetrics videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and MailMetrics)

BoldDesk

MailMetrics

Customer Support
100 100%
Customer Support
0% 0
Help Desk
77 77%
Help Desk
23% 23
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using BoldDesk and MailMetrics. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

MailMetrics mentions (0)

We have not tracked any mentions of MailMetrics yet. Tracking of MailMetrics recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and MailMetrics, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Front - multi-channel inbox service for collaborative teams

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