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BoldDesk VS LiveMessage from Salesforce

Compare BoldDesk VS LiveMessage from Salesforce and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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LiveMessage from Salesforce logo LiveMessage from Salesforce

Make mobile messaging a cornerstone of customer service
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • LiveMessage from Salesforce Landing page
    Landing page //
    2023-06-21

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

LiveMessage from Salesforce

Website
salesforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

LiveMessage from Salesforce features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

LiveMessage from Salesforce videos

No LiveMessage from Salesforce videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and LiveMessage from Salesforce)

BoldDesk

LiveMessage from Salesforce

Customer Support
85 85%
Customer Support
15% 15
CRM
60 60%
CRM
40% 40
Help Desk
79 79%
Help Desk
21% 21
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using BoldDesk and LiveMessage from Salesforce. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

LiveMessage from Salesforce mentions (0)

We have not tracked any mentions of LiveMessage from Salesforce yet. Tracking of LiveMessage from Salesforce recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and LiveMessage from Salesforce, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Service - Customer service issues solved for you, on demand, for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpStack - Open Source mobile help framework to support iOS and Android app users.

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