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BoldDesk VS Livecaller

Compare BoldDesk VS Livecaller and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Livecaller logo Livecaller

LiveCaller is a cloud based CCS that allows companies to communicate with web visitors via webcall
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Livecaller Landing page
    Landing page //
    2023-07-14

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Livecaller

Website
livecaller.io
Pricing URL
Official Livecaller Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Livecaller features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Livecaller videos

+ Add

Livecaller Event - Live Call & Web Call From Your Website With Founder Giga Gotsiridze

More videos:

  • Review - LiveCaller - Your customer communication platform👋

Category Popularity

0-100% (relative to BoldDesk and Livecaller)

BoldDesk

Livecaller

Customer Support
91 91%
Customer Support
9% 9
Help Desk
100 100%
Help Desk
0% 0
CRM
88 88%
CRM
12% 12
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using BoldDesk and Livecaller. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Livecaller

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Livecaller Reviews

We have no reviews of Livecaller yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Livecaller mentions (0)

We have not tracked any mentions of Livecaller yet. Tracking of Livecaller recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Livecaller, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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