BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
Live calls will speed up your customer service and positively impact your sales. Use Live Callback within 28 seconds to assist your visitors exactly when they need it. This means more purchases and a higher average order value.
Customer retention is a key factor for the growth of any business. Click to call and callback does the following for you: Presents the human face behind your website Allows the customers to contact you on their terms and at their convenience, without any delay Provides informed service by agents who were preemptively briefed with caller information
Our features include the pre-built templates for: 1. Capture lead analytics 2. Protect customer privacy 3. Alerts & notifications 4. Personalized IVR 5. Personalized follow-ups 6. Lead Generation 7. Call recording 8. Call center & Inside sales team integration 9. Automated calls/SMS 10. Call Routing
Limecall Advantage: 1. High-level security 2. 24/7 Customer support & maintenance 3. 99.9% uptime 4. Call back within 28 seconds 5. Free International calls 7. Basic widget customization 8. Free performance report
Our Use Cases include: 1. Automotive 2. Real Estate 3. Travel 4. Software, IT & Technology 5. Finance & Insurance 6. Travel, Tourism & Aviation 7. SaaS 8. E-Commerce & Retail
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Limecall services analyze the behavior of the services. Point up at the right moments while it is needed. It will show the customized score of the services towards the systems. Service provides you full access to the dashboards, lead history, team performance, and call recordings. All of the properties are shown in easy to access. It can easily integrate with the other SaaS Services like Slack and Google Analytics.
Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 10 months ago
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