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BoldDesk VS lightbeam

Compare BoldDesk VS lightbeam and see what are their differences

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Contents:
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  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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lightbeam logo lightbeam

Cross-platform mobile screen sharing 🤯
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • lightbeam Landing page
    Landing page //
    2023-10-11

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

lightbeam

Website
lightbeam.app
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

lightbeam features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

lightbeam videos

+ Add

GRWM | Urban Decay Lightbeam Eyeshadow Palette Review | RK Fuellas

More videos:

  • Review - MEDIHEAL Vita Lightbeam Essential Mask EX. Review | Skin Brightening | Maccaron Review

Category Popularity

0-100% (relative to BoldDesk and lightbeam)

BoldDesk

lightbeam

Customer Support
100 100%
Customer Support
0% 0
Video Conferencing
0 0%
Video Conferencing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using BoldDesk and lightbeam. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and lightbeam

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

lightbeam Reviews

We have no reviews of lightbeam yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

lightbeam mentions (0)

We have not tracked any mentions of lightbeam yet. Tracking of lightbeam recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and lightbeam, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dead Simple Screen Sharing - Simple screen sharing and audio conferencing software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Demodesk - Collaborative screen sharing for sales & success teams

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

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