Software Alternatives, Accelerators & Startups

BoldDesk VS Juphy

Compare BoldDesk VS Juphy and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Juphy logo Juphy

Manage all your social media conversations, comments, reviews, and support requests in a single, shared inbox. Boost Sales on Social Channels via Messaging.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Juphy Landing page
    Landing page //
    2023-06-09

Easily manage all social conversations, identify potential buyers, and increase sales on your customers’ favorite platforms like Facebook, Whatsapp, and Instagram. Quickly reply to all messages, comments, mentions, reviews, and tags with a high purchase intent. Start conversations with potential buyers and generate leads on social channels.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Juphy features and specs

  • Social Inbox: Yes
  • OpenAI Integration: Yes
  • Conversion Tracking: Yes
  • Social CRM: Yes
  • Website Chat Widget: Yes
  • Whatsapp Business Integration: Yes
  • Meta Ads Comments: Yes
  • Team Collaboration: Yes
  • Reports: Yes
  • Canned Responses: Yes
  • Automation Rules: Yes
  • Workspaces: Yes
  • White Label: Yes

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Juphy videos

One Inbox for Instagram, Twitter, YouTube & Facebook - Juphy Review

More videos:

  • Review - Unified inbox to respond to all your social media accounts in JUPHY
  • Review - Juphy: Social Inbox Management For Your Team (Onboarding and Review)

Category Popularity

0-100% (relative to BoldDesk and Juphy)
Customer Support
78 78%
22% 22
Productivity
0 0%
100% 100
Help Desk
73 73%
27% 27
CRM
100 100%
0% 0

User comments

Share your experience with using BoldDesk and Juphy. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Juphy mentions (0)

We have not tracked any mentions of Juphy yet. Tracking of Juphy recommendations started around Apr 2021.

What are some alternatives?

When comparing BoldDesk and Juphy, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - The platform for exceptional customer service at scale.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helpwise - Shared inbox for your team email addresses