BoldDesk's answer

• Nera Telecommunications
• LTIMindtree
• greytHR
• M2P Fintech
• Group1 Automotive
• YuppTY
• Boiron

Joingy's answer:

• It's difficult to identify "biggest customers" for a platform like Joingy, which is generally designed for individual, anonymous users rather than corporate clients or large organizations.

BoldDesk's answer

• Angular
• PostgreSQL

Joingy's answer:

• WebRTC for real-time video and audio communication
• HTML, CSS, and JavaScript for front-end development
• Backend technologies like Node.js and Python
• Databases like MySQL and MongoDB

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

Joingy's answer:

• People looking for casual conversations
• Individuals seeking to make new friends
• Users who prefer anonymous interactions online

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

• Modern UI is easy to use
• World-Class customization options
• Scalability
• SMB-friendly pricing

Joingy's answer:

• Ease of Use: The platform is generally straightforward and easy to navigate.
• Privacy-Focused: If anonymity is a priority, Joingy offers a platform where users can chat without revealing their identity.
• Flexibility: The choice between text and video chats allows users to engage in the format they are most comfortable with.

BoldDesk's answer

1. Better Usability - Our Modern UI can be easy to use for all users.

2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Joingy's answer:

• Anonymity: Joingy allows users to chat anonymously, which can be appealing to those who prioritize privacy.
• Text and Video Options: The platform offers both text and video chat rooms, giving users multiple ways to connect.
• No Account Required: The absence of a mandatory sign-up process makes it easy for users to start chatting quickly.

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.