Software Alternatives, Accelerators & Startups

BoldDesk VS ITM Platform

Compare BoldDesk VS ITM Platform and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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ITM Platform logo ITM Platform

Cloud-based Project Management Solutions
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • ITM Platform Landing page
    Landing page //
    2023-02-08

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

ITM Platform

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ITM Platform features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

ITM Platform videos

30-minute demo ITM Platform – Project Management Functionalities

More videos:

  • Review - ITM Platform - Intro
  • Review - Demostración ITM Platform PPM

Category Popularity

0-100% (relative to BoldDesk and ITM Platform)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Work Management
0 0%
100% 100

User comments

Share your experience with using BoldDesk and ITM Platform. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

ITM Platform mentions (0)

We have not tracked any mentions of ITM Platform yet. Tracking of ITM Platform recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and ITM Platform, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Workfront - Award winning project management software helps you manage projects in one place. A cloud-based work management tool for marketing and IT teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NQI Orchestra - A project portfolio management solution. NQI Orchestra helps manage the life cycle of the project portfolios.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Planisware - Planisware PPM software supports NPD and R+D processes to help organizations make confident business decisions.