Software Alternatives & Reviews

BoldDesk VS Issuetrak

Compare BoldDesk VS Issuetrak and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Issuetrak Landing page
    Landing page //
    2023-09-20

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Issuetrak features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Issuetrak videos

Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Category Popularity

0-100% (relative to BoldDesk and Issuetrak)
Customer Support
69 69%
31% 31
Help Desk
38 38%
62% 62
Business & Commerce
0 0%
100% 100
CRM
100 100%
0% 0

User comments

Share your experience with using BoldDesk and Issuetrak. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Issuetrak mentions (0)

We have not tracked any mentions of Issuetrak yet. Tracking of Issuetrak recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Issuetrak, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support