Software Alternatives, Accelerators & Startups

BoldDesk VS InitLive

Compare BoldDesk VS InitLive and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

InitLive logo InitLive

Volunteer and Staff Management Tool for Events
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • InitLive Landing page
    Landing page //
    2023-09-12

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

InitLive features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

InitLive videos

InitLive - 2019 A Year in Review

More videos:

  • Review - InitLive - An All-In-One Volunteer Management Solution
  • Review - What is InitLive?

Category Popularity

0-100% (relative to BoldDesk and InitLive)
Customer Support
100 100%
0% 0
Event Management
31 31%
69% 69
Help Desk
100 100%
0% 0
Online Ticketing
0 0%
100% 100

User comments

Share your experience with using BoldDesk and InitLive. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

InitLive might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

InitLive mentions (1)

  • Web Summit 2022 Volunteers
    I also registered as a volunteer, although I still haven't received any official confirmation that I was accepted. I mean, in initlive.com it appears as though I'm a confirmed volunteer, but I don't have any information on the shifts I'll work in. Did you receive a confirmation or your shifts OP? Source: over 1 year ago

What are some alternatives?

When comparing BoldDesk and InitLive, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cvent - Cvent's event management software provides event planners with a complete solution to increase event attendance and decrease event costs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Social Tables - Social Tables leading event diagramming, seating, design and check-in products provide innovative solutions to handle your complex problems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Eventzilla - Eventzilla lets you sell tickets online and manage attendees from one integrated application.