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BoldDesk VS IBM Security

Compare BoldDesk VS IBM Security and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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IBM Security logo IBM Security

IBM Security develops intelligent enterprise security solutions and services to help your business prepare today for the cyber security threats of tomorrow.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • IBM Security Landing page
    Landing page //
    2023-10-16

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

IBM Security

Website
ibm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

IBM Security features and specs

No features have been listed yet.

BoldDesk videos

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Getting Started with Syncfusion BoldDesk

IBM Security videos

No IBM Security videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and IBM Security)

BoldDesk

IBM Security

Customer Support
100 100%
Customer Support
0% 0
CRM
74 74%
CRM
26% 26
Help Desk
100 100%
Help Desk
0% 0
GDPR Compliance
0 0%
GDPR Compliance
100% 100

User comments

Share your experience with using BoldDesk and IBM Security. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and IBM Security

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

IBM Security Reviews

We have no reviews of IBM Security yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

IBM Security mentions (0)

We have not tracked any mentions of IBM Security yet. Tracking of IBM Security recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and IBM Security, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Forcepoint Data Security Consulting - Reliable data security is critical to your organization's success.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Seers - Seers is the UKs leading data protection & privacy compliance one-stop shop.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Centric Consulting - Digital, business and technology consulting to transform your business. Together we optimize processes, elevate technology, and help you compete in digital.

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