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BoldDesk VS IBM Garage

Compare BoldDesk VS IBM Garage and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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IBM Garage logo IBM Garage

In the Garage, you work side-by-side with IBM experts to create first-of-a-kind MVPs, experiment with emerging technologies and quickly learn from failures.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • IBM Garage Landing page
    Landing page //
    2023-09-24

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

IBM Garage

Website
ibm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

IBM Garage features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

IBM Garage videos

+ Add

What happens in the IBM Garage

More videos:

  • Review - Getting started with IBM Garage
  • Review - How Designers Work at IBM Garage

Category Popularity

0-100% (relative to BoldDesk and IBM Garage)

BoldDesk

IBM Garage

Customer Support
100 100%
Customer Support
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100
Help Desk
100 100%
Help Desk
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

Share your experience with using BoldDesk and IBM Garage. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

IBM Garage mentions (0)

We have not tracked any mentions of IBM Garage yet. Tracking of IBM Garage recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and IBM Garage, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LeadMD - LeadMD is the revenue performance consultancy that cuts through the BS by making your vision actionable and your outcomes measureable

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Code Zero - Code Zero is a rich-featured Kubernetes platform for quickly and easily delivering cloud-native software solutions to perform various operations like integrating Debugging, testing, building, containerizing, and others.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Uptima - QUOTE TO CASH Uptima is the leader in Quote to Cash transformations, which impact the pre-sales customer experience.

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