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BoldDesk VS Harmony AI

Compare BoldDesk VS Harmony AI and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Harmony AI logo Harmony AI

Give your website a vocal interface for more intuitive interactions and better engagement today.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Harmony AI Landing page
    Landing page //
    2019-05-13

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Harmony AI

Website
getharmony.ai
Pricing URL
Official Harmony AI Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Harmony AI features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Harmony AI videos

No Harmony AI videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and Harmony AI)

BoldDesk

Harmony AI

Customer Support
100 100%
Customer Support
0% 0
Chatbots
0 0%
Chatbots
100% 100
Help Desk
100 100%
Help Desk
0% 0
Voice Assistant
0 0%
Voice Assistant
100% 100

User comments

Share your experience with using BoldDesk and Harmony AI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Harmony AI

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Harmony AI Reviews

We have no reviews of Harmony AI yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Harmony AI mentions (0)

We have not tracked any mentions of Harmony AI yet. Tracking of Harmony AI recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Harmony AI, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Phonexia Voicebot Suite - Phonexia Voicebot Suite is an all-in-one voicebot-building solution for the rapid, on-premise development of highly sophisticated conversational AI interfaces for contact centers and other automated systems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

monosay - Intelligent Bot Platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dialogflow - Conversational UX Platform. (ex API.ai)

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