BoldDesk
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
Zoho Desk
HappyFox
Guestmeter
ALICE Guest
ReviewPro
HelloShift
Kangaroo Rewards
Ticketsauce
Weave
Afton Tickets
BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
Guestmeter helps hospitality industry professionals capturing guest feedback by sending guest satisfaction surveys via international SMS, E-mail or printable QR Cards at the point of experience. Guestmeter also identifies happy and unhappy guests before they published negative online reviews and turns your guest experience into more positive reviews on Tripadvisor or Google Reviews and other review sites. To start a free trial, visit https://www.guestmeter.com
BoldDesk GuestmeterBoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
I've been a subscriber for a couple of months now. Initially I subscribed to give a boost to my hotel reviews on tripadvisor using their guest satisfaction survey via international sms.
Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 11 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ALICE Guest - ALICE is a hotel operations platform that improves staff communication, task management, and guest satisfaction.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ReviewPro - ReviewPro provides guest intelligence solutions to independent hotel brands worldwide.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HelloShift - HelloShift is a communication platform for hotel staff & guests that replaces antiquated communication mechanisms with a interface for hotel staff & also seamlessly integrates guest requests via SMS-messaging.
