Software Alternatives, Accelerators & Startups

BoldDesk VS Genio

Compare BoldDesk VS Genio and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Genio logo Genio

Genio is the All-In-One Mobile Workplace designed for the Hospitality & Retail workforce.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Genio Landing page
    Landing page //
    2021-07-28

Genio enhances productivity, employee experience, and collaboration for teams who are always on the go, who don't typically require sitting in place and who often work in shifts. (e.g., retail sales associates, baristas, bartenders, servers, cooks, chefs, hotel housekeepers, receptionists, valets, drivers, and a whole lot of other workers).

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Genio features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Genio videos

2021 Honda Genio Review | Kenji Moto

More videos:

Category Popularity

0-100% (relative to BoldDesk and Genio)
Customer Support
100 100%
0% 0
Employee Scheduling
0 0%
100% 100
Help Desk
100 100%
0% 0
Vacation Rental
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Genio. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Genio mentions (0)

We have not tracked any mentions of Genio yet. Tracking of Genio recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Genio, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Avantio - Cutting-edge technology to empower and optimize your vacation rental business. All-in-one vacation rental software, built by a company with over 20 years of industry-specific expertise. Boost bookings and increase revenue - with no extra commission.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SympoQ - Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.