Software Alternatives, Accelerators & Startups

BoldDesk VS Gallabox

Compare BoldDesk VS Gallabox and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Gallabox logo Gallabox

A single, collaborative conversational workspace, Gallabox integrates WhatsApp Business APIs into a shared multi-agent inbox for team members. With the help of our WhatsApp Chatbots, provide your business with the necessary 24x7 customer support.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Gallabox Landing page
    Landing page //
    2023-08-03

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Gallabox

$ Details
paid
Platforms
Web Windows Android iOS Google Chrome Mac OSX Firefox Safari
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Gallabox features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Gallabox videos

Gallabox - Multichannel Conversational Workspace Intro

More videos:

  • Demo - How to improve your lead conversion by 50%
  • Tutorial - WhatsApp Broadcast Via Google Sheets
  • Demo - Buildina a bot - Part1

Category Popularity

0-100% (relative to BoldDesk and Gallabox)
Customer Support
83 83%
17% 17
WhatsApp
0 0%
100% 100
Help Desk
100 100%
0% 0
Chatbots
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Gallabox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Gallabox

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Gallabox Reviews

We have no reviews of Gallabox yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Gallabox mentions (0)

We have not tracked any mentions of Gallabox yet. Tracking of Gallabox recommendations started around Oct 2021.

What are some alternatives?

When comparing BoldDesk and Gallabox, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WATI - No-code chatbot builder for WhatsApp Business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AiSensy - Whatsapp Chatbot, CRM & Marketing

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Hello24 AI - Hello24.ai - Meta Tech Partner for the ✅ Official WhatsApp API, which is an eCommerce-focused platform for Shopify and WooCommerce, that can also help online/offline brands do Sales, Marketing, and Customer support on WhatsApp.