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BoldDesk VS Floranext

Compare BoldDesk VS Floranext and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Floranext logo Floranext

Flower shop software to manage orders and customers. Floral Point of Sale, Websites, and Wedding/Event Proposals - on Web and iPad.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Floranext Landing page
    Landing page //
    2023-02-03

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Floranext

Website
floranext.com
Pricing URL
Official Floranext Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Floranext features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Floranext videos

+ Add

Floranext - Florist Software Introduction

More videos:

  • Demo - FloraNext Demofilm 2: Veiling Daginfo

Category Popularity

0-100% (relative to BoldDesk and Floranext)

BoldDesk

Floranext

Customer Support
100 100%
Customer Support
0% 0
Florist Software
0 0%
Florist Software
100% 100
Help Desk
100 100%
Help Desk
0% 0
Flowers
0 0%
Flowers
100% 100

User comments

Share your experience with using BoldDesk and Floranext. For example, how are they different and which one is better?
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Social recommendations and mentions

Floranext might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Floranext mentions (1)

  • Lovingly
    We use Floranext for our flower shop for years and love their new platform. Beautiful modern websites, optional point of sale, wedding event manager included free. No per order fees, no hidden charges. Source: about 1 year ago

What are some alternatives?

When comparing BoldDesk and Floranext, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FloristWare - FloristWare is a powerful, affordable and east-to-use order-taking and POS/Shop Management System that helps retail florists run their flower shops more efficiently and profitably.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Curate Proposals - Your clients deserve a proposal that reflects the brand that you've worked hard to build. Increase bookings with interactive, brand-worthy proposals.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hana POS - Hana Florist POS Software specially designed for Florist with dynamic features.

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