BoldDesk
Zendesk
Freshdesk
LiveAgent
Intercom
HelpScout
HappyFox
Zoho Desk
Drools
Camunda
DecisionRules.io
jBPM
Higson.io
BonitaSoft
Activiti
FLINK
BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
BoldDesk DroolsNo features have been listed yet.
Based on our record, Drools should be more popular than BoldDesk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 10 months ago
See https://cacm.acm.org/magazines/2023/6/273222-the-silent-revolution-of-sat/fulltext and also modern production rules engines like https://drools.org/ Oddly, back when “expert system shells” were cool people thought 10,000 rules were difficult to handle, now 1,000,000 might not be a problem at all. Back then the RETE algorithm was still under development and people were using linear search and not hash tables... - Source: Hacker News / 4 months ago
Drools – an open-source business rule management system that allows developers to create and manage complex decision logic. Source: about 1 year ago
- Drools - Available in JVM environments (Java, Scala and similar) - uses FEEL for expression language. Source: about 1 year ago
GoRules is a modern, open-source rules engine designed for high performance and scalability. Our mission is to democratise rules engines and drive early adoption. Rules engines are very useful as they allow business users to easily understand and modify core business logic with little help from developers. You can think of us as a modern, less memory-hungry version of Drools that will be available in many... Source: about 1 year ago
Is this something like Drools? It's quite uncommon but it is used in situations where certain sets of business rules change a lot and you want business analysts to be able to quickly change them in a simple graphical UI. Source: over 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Camunda - The Universal Process Orchestrator
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
DecisionRules.io - Business rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
jBPM - jBPM is a flexible Business Process Management (BPM) Suite.