BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
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BoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
Based on our record, Drone.io seems to be a lot more popular than BoldDesk. While we know about 23 links to Drone.io, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 11 months ago
To use github my code would have to leave my server. I can build it myself using woodpecker. I used drone.io till they were bought out and went closed source then migrated to woodpecker-ci. Source: about 1 year ago
A lot of people on reddit seem to recommend gitlab, or drone.io, but if you get on indeed and search for jobs there are tens of thousands of posts looking for people who know Jenkins and only a tiny fraction of job listings interested in any other ci framework. Is it worth investing time into anything else? It's my decision and while the other options seem more friendly I don't see any point in learning them if... Source: about 1 year ago
Gitea + drone.io is what I am using. Very happy with the solution. Source: over 1 year ago
Drone.io got a split into community edition and enterprise, where community edition has no agents and only a master node can serve building purpose. Source: over 1 year ago
I really should migrate to Gitea + drone.io. Source: over 1 year ago
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