Software Alternatives, Accelerators & Startups

BoldDesk VS DriftBot

Compare BoldDesk VS DriftBot and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

DriftBot logo DriftBot

A chatbot for your knowledge base
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • DriftBot Landing page
    Landing page //
    2023-06-21

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

DriftBot

Website
drift.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

DriftBot features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

DriftBot videos

Driftbot for Help Deep Dive: How to Setup and Implement in Playbooks

More videos:

  • Review - Driftbot for Help | A Drift How-To

Category Popularity

0-100% (relative to BoldDesk and DriftBot)
Customer Support
79 79%
21% 21
CRM
57 57%
43% 43
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

Share your experience with using BoldDesk and DriftBot. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

DriftBot mentions (0)

We have not tracked any mentions of DriftBot yet. Tracking of DriftBot recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and DriftBot, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drift - A messaging app that helps you grow your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Faqbot - Build your chatbot for FAQ, sales and lead generation automation.