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BoldDesk VS Docy

Compare BoldDesk VS Docy and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Docy logo Docy

Docly is a fully-featured WordPress theme for product documentation, wiki, user guide, help center, helpdesk, knowledge base WordPress theme with an integrated support center forum.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Docy Landing page
    Landing page //
    2023-07-15

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Docy

Website
spider-themes.net
Pricing URL
Official Docy Pricing
$ Details
paid $89.0 / Annually
Platforms
Wordpress
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Docy features and specs

  • 10+ Preset Demos: Yes
  • Support Center with bbPress Forum: Yes
  • Unlimited Onepage & Multipage Documentations: Yes
  • Full Elementor, Elementor Pro and PRO Elements compatibility.: Yes
  • Knowledgebase, Forum, and LMS in One package: Yes
  • WooCommerce Compatible: Yes
  • Gutenberg Optimized: Yes
  • Custom Gutenberg & Elementor Widgets: Yes
  • Fully WPML Compatible: Yes
  • GDPR Ready: Yes
  • RTL Ready: Yes
  • Child Theme Included: Yes
  • Fully Dark/Light Mode support: Yes
  • SEO Optmized : Yes
  • Powerful Theme Settings Panel : Yes
  • Brandable : Yes
  • Customizable Pre-loader Screen: Yes

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Docy videos

+ Add

Complete Guide to Creating Helpdesk Websites with Docy

More videos:

  • Demo - Explore the Advanced Features of Docy Documentation Theme
  • Demo - bbPress user Profile page in Docy WordPress Theme

Category Popularity

0-100% (relative to BoldDesk and Docy)

BoldDesk

Docy

Customer Support
100 100%
Customer Support
0% 0
Wordpress Themes
0 0%
Wordpress Themes
100% 100
Help Desk
100 100%
Help Desk
0% 0
Wordpress
0 0%
Wordpress
100% 100

User comments

Share your experience with using BoldDesk and Docy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Docy

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Docy Reviews

Create Knowledge Base Websites with These Best WordPress Themes
Docy is a premium WordPress theme that is perfect for creating documentation, knowledge bases, wiki pages, and learning management systems (LMS) websites. It comes with a variety of features, including a help desk forum with bbPress integration, 10+ easy-to-customize demos, Elementor presets, and tons of customization options. Docy has been performing valiantly as one of the...
Source: spider-themes.net

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Docy mentions (0)

We have not tracked any mentions of Docy yet. Tracking of Docy recommendations started around Jul 2023.

What are some alternatives?

When comparing BoldDesk and Docy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Knowall - Book Recommendations from Friends

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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