Software Alternatives & Reviews

BoldDesk VS Docco

Compare BoldDesk VS Docco and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Docco logo Docco

Docco is a quick-and-dirty, hundred-line-long, literate-programming-style documentation generator.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Docco Landing page
    Landing page //
    2020-01-07

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Docco features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Docco videos

No Docco videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and Docco)
Customer Support
100 100%
0% 0
Documentation
0 0%
100% 100
Help Desk
100 100%
0% 0
Documentation As A Service & Tools

User comments

Share your experience with using BoldDesk and Docco. For example, how are they different and which one is better?
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Social recommendations and mentions

Docco might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Docco mentions (1)

  • Lisp.py
    Side note - it's been a while since I've seen a Docco-style annotated-source-style documentation! http://ashkenas.com/docco/ Backbone.js was the first time I saw it, and I loved it! https://backbonejs.org/docs/backbone.html It demonstrated to me that the libraries I use are just normal code that other people write, and I myself can read it to understand a problem. - Source: Hacker News / almost 2 years ago

What are some alternatives?

When comparing BoldDesk and Docco, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JSDoc - An API documentation generator for JavaScript.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Spinx-js - Support for using Sphinx on JSDoc-documented JS code

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

APIdoc - Inline Documentation for RESTful web APIs