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BoldDesk VS Denali (Cougar)

Compare BoldDesk VS Denali (Cougar) and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Denali (Cougar) logo Denali (Cougar)

Denali (Cougar) is software develops leading on-premise accounting solutions for small to mid-sized businesses.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Denali (Cougar) Landing page
    Landing page //
    2022-05-06

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Denali (Cougar)

Website
cougarmtn.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Denali (Cougar) features and specs

No features have been listed yet.

BoldDesk videos

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Getting Started with Syncfusion BoldDesk

Denali (Cougar) videos

No Denali (Cougar) videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and Denali (Cougar))

BoldDesk

Denali (Cougar)

Customer Support
66 66%
Customer Support
34% 34
Help Desk
100 100%
Help Desk
0% 0
Sales
0 0%
Sales
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using BoldDesk and Denali (Cougar). For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Denali (Cougar) mentions (0)

We have not tracked any mentions of Denali (Cougar) yet. Tracking of Denali (Cougar) recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Denali (Cougar), you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Webnexs POS - Webnexs POS is a world’s most leading and comprehensive POS (point of sale) solution designed to let you sell from your one e-commerce website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Melissa Data Quality - Melissa helps companies to harness Big Data, legacy data, and people data (names, addresses, phone numbers, and emails).

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CrankWheel - Insanely simple, enterprise-friendly screen sharing, free for individual use.

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