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BoldDesk VS DelivApp

Compare BoldDesk VS DelivApp and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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DelivApp logo DelivApp

Software for managing online ordering, delivery and loyalty for multi-unit restaurants
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  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • DelivApp Landing page
    Landing page //
    2022-09-18

DelivApp is a SaaS for managing on-demand food ordering and deliveries from screen to mouth. Our tech suite includes white-label ordering marketplace and business management app, marketplace & logistics management backoffice, and a white-label courier app. Our product is highly customizable, so it can fit the unique needs of any restaurant location.

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

DelivApp

Website
delivapp.com
Pricing URL
Official DelivApp Pricing
$ Details
paid Free Trial $459.0 / Monthly (2500 monthly orders)
Platforms
Web Android iOS REST API Shopify Wix Azure
Release Date
2017 May
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

DelivApp features and specs

  • Automated dispatch: Yes
  • Customizable region settings: Yes
  • Separate delivery pricing settings for merchants and delivery people: Yes
  • Merchant portal & app: Yes
  • Courier app: Yes
  • Reports: Yes
  • Order tracking page for consumers: Yes
  • Ordering platform: Yes
  • Loyalty program: Yes
  • Integrations with POS: Yes
  • Third-party ordering integrations: Yes
  • White-label fleets integrations (Wolt Drive, Yango Delivery, DoorDash): Yes

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

DelivApp videos

+ Add

What is DelivApp logistics

More videos:

  • Review - What is DelivApp platform

Category Popularity

0-100% (relative to BoldDesk and DelivApp)

BoldDesk

DelivApp

Customer Support
100 100%
Customer Support
0% 0
Delivery
0 0%
Delivery
100% 100
Help Desk
100 100%
Help Desk
0% 0
On-Demand Delivery
0 0%
On-Demand Delivery
100% 100

User comments

Share your experience with using BoldDesk and DelivApp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and DelivApp

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

DelivApp Reviews

6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization
The DelivApp application allows businesses to integrate their current order management interface to DelivApp. The routing algorithm will then configure an optimal route for your business, reducing manual input and errors.
Source: www.upperinc.com
Top 3 and More – Best Delivery Management Software of 2022
DelivApp is a cloud-based delivery management software suitable for businesses of all sizes. Allows users to distribute orders to their team members. Enables users to receive notifications related to the delivery of products. Allows users to gain insights into businesses performance on an hourly, daily and monthly basis. DelivApp delivery management software enables users to...
Source: www.javelynn.com

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

DelivApp mentions (0)

We have not tracked any mentions of DelivApp yet. Tracking of DelivApp recommendations started around Jul 2021.

What are some alternatives?

When comparing BoldDesk and DelivApp, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Threadbeast - Threadbeast is a subscription-based online shopping store that allows you to get to personalize the box with amazing stuff.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Orderwerks - Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.

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