Software Alternatives, Accelerators & Startups
Register | Login

BoldDesk VS Cognos

Compare BoldDesk VS Cognos and see what are their differences

LaunchBrightly
Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

Cognos logo Cognos

Discover an all-inclusive BI solution for faster, more reliable data prep and reporting.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Cognos Landing page
    Landing page //
    2023-05-08

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Cognos

Website
ibm.com
Pricing URL
Official Cognos Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Cognos features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Cognos videos

+ Add

NYOBA Buat VIDEO Youtube Pakai Kamera 700RB AN | REVIEW COGNOS C24

More videos:

  • Review - QUICK REVIEW!!!SMARTWATCH COGNOS Y1!RACUN!!!!
  • Review - COGNOS C24 Mirrorless REVIEW

Category Popularity

0-100% (relative to BoldDesk and Cognos)

BoldDesk

Cognos

Customer Support
100 100%
Customer Support
0% 0
Analytics
0 0%
Analytics
100% 100
Help Desk
100 100%
Help Desk
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

Share your experience with using BoldDesk and Cognos. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Cognos

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Cognos Reviews

15 Best ETL Tools in 2022 (A Complete Updated List)
It has a special feature of multilingual support using which it can create a global data integration platform. IBM Cognos Data Manager automates business processes and it supports Windows, UNIX, and Linux platforms.
Source: www.softwaretestinghelp.com
16 Top Big Data Analytics Tools You Should Know About
IBM Cloud is a set of cloud computing services from IBM. It combines the Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). It offers over 190 cloud services. IBM’s popular AI cloud platforms are Watson Analytics and Cognos Analytics. IBM Watson delivers services such as machine learning, natural language processing (NLP), and visual recognition.
Source: www.analytixlabs.co.in

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Cognos mentions (0)

We have not tracked any mentions of Cognos yet. Tracking of Cognos recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Cognos, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

StatCounter - StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AFSAnalytics - AFSAnalytics.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Histats - Start tracking your visitors in 1 minute!

Loading...