Software Alternatives & Reviews

BoldDesk VS Citymapper

Compare BoldDesk VS Citymapper and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Citymapper logo Citymapper

The ultimate transport app - iPhone / Android / Web.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Citymapper Landing page
    Landing page //
    2023-09-20

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Citymapper

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Citymapper features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Citymapper videos

Citymapper app - overview

More videos:

  • Review - CITYMAPPER for iOS: App Review
  • Review - The Cheapest Way to Travel London: Citymapper & Fintech

Category Popularity

0-100% (relative to BoldDesk and Citymapper)
Customer Support
100 100%
0% 0
Maps
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Mapping
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Citymapper

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Citymapper Reviews

Going Beyond: The Best Alternatives to Google Maps in 2024
CityMapper is a public transit app and mapping service that specializes in providing detailed public transportation data. It’s available on Android, iOS, and the web, making it accessible for a broad user base. The app is particularly useful for urban commuters who rely on public transport.
Source: stratoflow.com
Top 15 Google Maps Alternatives (2024 Edition)
CityMapper is a Google Maps alternative that focuses on providing users with public transportation data.
9 Google Maps Alternatives to Use in 2022
Unlike Google Maps, the scope of CityMapper is quite narrow, but it skillfully does its job better than any other app. This map service successfully helps the people who frequent the public transport to travel to the popular cities in the world. The multi-mode journey planner of the app shows different modes of travel, including buses, metro, subways, trains, ferries, Uber...
Source: geekflare.com
8 of the Best Google Maps Alternatives You Should Try
Citymapper is more narrow in its scope than Google Maps but does its sole job better than any app out there. Namely, it’s a public transport app, showing you how to get around many of the world’s top cities using bus, tram, subway and other forms of public transit.

Social recommendations and mentions

Based on our record, Citymapper seems to be a lot more popular than BoldDesk. While we know about 29 links to Citymapper, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Citymapper mentions (29)

  • The Official MTA App
    I live and swear by Citymapper[0] for all cities that it supports. No other app I've used has been as good for public transport as Citymapper has been. I really hope one day one of these city transport organisations either buy it out, push for it, or license their tech. [0] https://citymapper.com/. - Source: Hacker News / 20 days ago
  • WWC Sydney
    I’ve had an easy time getting around in Sydney by public transport using Citymapper. Source: 11 months ago
  • Am I weird?
    We do! Citymapper often will tell you what door to get on for the best exit, depending on whether there's data available for that journey. Source: 11 months ago
  • Google maps should add a feature for train or bus trips to have your phone vibrate a few stops before yours, thereby allowing you to take a quick nap without worrying about missing it.
    Citymapper does this really well. It also tells you where to sit on the train to be nearest the most convenient exit at your stop. Source: 12 months ago
  • DART commuters, how far do you have to walk each day?
    But by way of encouragement maybe, the area near my office—off Irving Blvd and Medical District Dr—is not pedestrian friendly by any stretch. Google Maps will give you worthless, even dangerous bike routes. Citymapper is a bit better, but really what I found paid off was spending some time studying maps, aerial and street-level imagery, then a weekend morning doing some testing and exploration. Source: about 1 year ago
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What are some alternatives?

When comparing BoldDesk and Citymapper, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Maps - Find local businesses, view maps and get driving directions in Google Maps.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TransSee - Real time transit prediction and bus tracker web app.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Moovit - For people that use public trasnportation a lot, or who rarely use it but need to on occasion, it can be difficult at times to figure out where you need to be to get where you need to go. Read more about Moovit.