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BoldDesk VS Churnzero

Compare BoldDesk VS Churnzero and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Churnzero logo Churnzero

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Churnzero Landing page
    Landing page //
    2019-01-29

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Churnzero

Website
churnzero.net
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Churnzero features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Churnzero videos

+ Add

A Day in the Life of a CSM Using ChurnZero

More videos:

  • Review - Introduction to ChurnZero

Category Popularity

0-100% (relative to BoldDesk and Churnzero)

BoldDesk

Churnzero

Customer Support
100 100%
Customer Support
0% 0
Customer Success
0 0%
Customer Success
100% 100
Help Desk
37 37%
Help Desk
63% 63
CRM
30 30%
CRM
70% 70

User comments

Share your experience with using BoldDesk and Churnzero. For example, how are they different and which one is better?
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Social recommendations and mentions

Churnzero might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Churnzero mentions (1)

  • CRM for Small IT Business
    I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago

What are some alternatives?

When comparing BoldDesk and Churnzero, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Gainsight - Customer Success for the New Enterprise

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Totango - Totango is a Customer Success Software Platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

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