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BoldDesk VS Captivate Hub

Compare BoldDesk VS Captivate Hub and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Captivate Hub logo Captivate Hub

Chat your customers Real-time in MS Teams or Slack
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Captivate Hub Landing page
    Landing page //
    2023-01-15

Combine any channel, any chatbot, any Live chat. No-code

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Captivate Hub

Website
hub.captivatechat.com
Pricing URL
-
$ Details
freemium £39.0 / Monthly
Platforms
-
Release Date
2022 July
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Captivate Hub features and specs

  • Chatbot: Yes
  • Omnichannels: Yes
  • Slack: Yes
  • MS Teams: Yes
  • Amazon Lex: Yes
  • Watson Assistant: Yes

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Captivate Hub videos

No Captivate Hub videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and Captivate Hub)

BoldDesk

Captivate Hub

Customer Support
91 91%
Customer Support
9% 9
Help Desk
100 100%
Help Desk
0% 0
Live Chat
0 0%
Live Chat
100% 100
CRM
90 90%
CRM
10% 10

User comments

Share your experience with using BoldDesk and Captivate Hub. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Captivate Hub mentions (0)

We have not tracked any mentions of Captivate Hub yet. Tracking of Captivate Hub recommendations started around Jul 2022.

What are some alternatives?

When comparing BoldDesk and Captivate Hub, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Social Intents - Chat with your visitors from Microsoft Teams and Slack and ChatGPT. Create trained ChatGPT chatbots for deployment on your website.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Pure Chat - Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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