Software Alternatives, Accelerators & Startups

BoldDesk VS Canary Mail

Compare BoldDesk VS Canary Mail and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Canary Mail logo Canary Mail

Privacy-aware email app for Mac & iOS
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Canary Mail Landing page
    Landing page //
    2023-10-11

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Canary Mail

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Canary Mail features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Canary Mail videos

No Canary Mail videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and Canary Mail)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
Help Desk
100 100%
0% 0
Email Clients
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Canary Mail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Canary Mail

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Canary Mail Reviews

The 24 Best Email Marketing Tools
Canary Mail is a secure mail app for Mac, iPhone & iPad, which seamlessly provides end-to-end encryption. It works with popular email providers like Gmail, iCloud, and Office 365. It also includes features like smart filtering, natural language search, and one-click unsubscribe.
Source: webbiquity.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
Security is a good feature of Canary mail, but not as good as The Bat’s. The software is compatible with Macs as well as being good for Mac users who are security conscious.
Source: droidpile.com
11 Best Thunderbird Alternatives That Make Email Easier
Unlike, it’s easiest easier. It consists of many strong features, Likewise above 50 alternatives are present in Canary Mail, but among them, the best alternative is the Thunderbird which is free as well as open-source.
10 Alternatives to Mozilla Thunderbird
Finally, Thunderbird isn’t available on any mobile device. That means you’ll have to find a different email client to use on your phone and tablet. Spark, Airmail, Outlook, and Canary Mail all provide iOS apps; some are also available on Android.

Social recommendations and mentions

Based on our record, Canary Mail seems to be a lot more popular than BoldDesk. While we know about 13 links to Canary Mail, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Canary Mail mentions (13)

  • Most secure and privacy oriented alternative to the native mail app?
    Canary Mail might be worth trying out. Source: 6 months ago
  • Getting my first MacBook today (been PC for 25 yrs) and planned on using the native apps - any suggestions on 3rd party downloads?
    Haven't settled on one. But if I had to pick, I'd probably choose Canary or Mozilla's Thunderbird, which are both purportedly privacy-first. Email in general is a fairly lossy format—you're either E2EE on both sides, or you're not. But I don't use Google products and Apple's Mail app apparently has the appropriate budget of your aunt's couch change, so. Source: over 1 year ago
  • Looking for suggestions on battery app and mail app
    As for email, https://canarymail.io is good alternative, also has an iOS app. Source: over 1 year ago
  • Spark email client goes subscription path
    Last time I researched mac email clients a few years ago, I found that spark was one of the worst in terms of privacy and tracking. I settled on canary mail (https://canarymail.io/) as it was better in that regard, while still supporting gmail (which I no longer use). - Source: Hacker News / over 1 year ago
  • Apple-centric digital privacy tools
    Canary Mail: a third-party email with a reasonable price tag and a heavy focus on privacy and security, Canary offers a number of enhancements like read receipts, templates, snoozing, PGP support and calendar/contact integration. The design hews tightly to iOS and macOS platform norms but, naturally, is not quite as tightly integrated as Apple's first-party mail app. - Source: dev.to / about 2 years ago
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What are some alternatives?

When comparing BoldDesk and Canary Mail, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Polymail - Native email app for email productivity.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Airmail - Airmail is a lightweight and lightning fast mail client for Mac.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!