Software Alternatives, Accelerators & Startups

BoldDesk VS Avaya one-X Agent

Compare BoldDesk VS Avaya one-X Agent and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

Avaya one-X Agent logo Avaya one-X Agent

Other Customer Service
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Avaya one-X Agent Landing page
    Landing page //
    2023-08-27

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Avaya one-X Agent features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Avaya one-X Agent videos

Overview of the Avaya one-X Agent Main Window

More videos:

  • Review - Avaya one-X Agent - Overview

Category Popularity

0-100% (relative to BoldDesk and Avaya one-X Agent)
Customer Support
100 100%
0% 0
Marketing Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Workflow Automation
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Avaya one-X Agent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Avaya one-X Agent

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Avaya one-X Agent Reviews

We have no reviews of Avaya one-X Agent yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Avaya one-X Agent mentions (0)

We have not tracked any mentions of Avaya one-X Agent yet. Tracking of Avaya one-X Agent recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Avaya one-X Agent, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

statuspage - A simple self-hosted status page site with an API written in Django under the BSD license.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

YUNO - YUNO is a web data driven company focussed on solving customer challenges in web data discovery and extraction space.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FreshStatus - Better status pages in 1-click, FREE FOREVER