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BoldDesk VS AtomChat

Compare BoldDesk VS AtomChat and see what are their differences

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Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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AtomChat logo AtomChat

The best and the easiest way to add group chat, private chat, audio & video calling, screen-share, and whiteboard to your community, dating, or marketplace website.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • AtomChat Landing page
    Landing page //
    2021-03-30

AtomChat is the new chat plugin that offers not only real-time text chat but also video and voice calling for your registered users. It also comes packed with features such as a customizable admin panel and a collaborative whiteboard. For more information and to learn more about this plugin do visit https://www.atomchat.com/. Add chat to your website quickly with one of our 30+ integrations then spend as much time as you like customizing the experience.

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

AtomChat

Website
atomchat.com
Pricing URL
Official AtomChat Pricing
$ Details
paid Free Trial $192.0 / Annually
Platforms
Wordpress PHP Shopify Drupal BuddyPress Chat Joomla Chat Peepso Chat Bubble Chat SuiteCRM SocialEngine PHP Chat Ning Chat Vanilla Forums Chat CS-Cart Chat Boonex Dolphin xenForo Chat WoltLab Suite Chat Check Website For More Integrations
Release Date
2010 June
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

AtomChat features and specs

  • Text Chat: Yes
  • Audio / Video Call: Yes
  • File and document sharing: Yes
  • pop-up-chat: Yes
  • Notifications: Yes
  • Embed chat: Yes
  • Screen Share: Yes
  • Real-time chat language translation: Yes
  • Credit Deduction and embed a Paywall: Yes

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

AtomChat videos

+ Add

AtomChat Demo

More videos:

  • Review - Launch the Ultimate Group Chat on Your Website with AtomChat
  • Review - AtomChat [Lifetime Deal] Embed group chat features on your site to encourage user communication

Category Popularity

0-100% (relative to BoldDesk and AtomChat)

BoldDesk

AtomChat

Customer Support
92 92%
Customer Support
8% 8
Help Desk
100 100%
Help Desk
0% 0
Live Chat
0 0%
Live Chat
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using BoldDesk and AtomChat. For example, how are they different and which one is better?
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Social recommendations and mentions

AtomChat might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

AtomChat mentions (1)

  • Wordpress chat plugin for website
    Looking for a wordpress chat plugin for my Wordpress website. Today I checked the AtomChat, as it also provides the chat plugin for a Wordpress website. Any more websites can you recommend? Source: over 1 year ago

What are some alternatives?

When comparing BoldDesk and AtomChat, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

iFlyChat - Real-time chat SDK & messaging API for web and mobile apps

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Prestavi - Prestavi is the easiest way for your customers, employees and vendors to follow your business processes in a step by step format.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RumbleTalk - RumbleTalk provides a stylish group chat for websites.

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