Software Alternatives, Accelerators & Startups

BoldDesk VS Asset Panda

Compare BoldDesk VS Asset Panda and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Asset Panda logo Asset Panda

The cloud is playing a very important role for companies who utilize asset management software to track their assets or inventory. See how Asset Panda is leading the field thanks to their cloud-based tracking platform.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Asset Panda Landing page
    Landing page //
    2023-06-24

Asset Panda's asset management software helps your organization streamline the process of asset tracking and asset control. Our cloud-based asset tracking software is the most flexible, user-friendly, and customizable system available and supports integrations with the world's best software. The full-featured desktop app pairs with mobile iOS & Android apps with built-in mobile barcode scanning, so there's no need to purchase a separate barcode scanner. In addition to asset management, Asset Panda helps you with inventory management, auditing your fixed assets, maintenance tracking, asset depreciation, equipment tracking, and much more. Learn more about how our asset tracking system helps clients see an 800% ROI in saved time alone today!

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Asset Panda features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Asset Panda videos

Asset Tracking - Asset Panda

More videos:

  • Tutorial - Importing Assets - Asset Panda Tutorial
  • Review - Asset Tracking -Timberhorn Save Time and Money with Asset Panda

Category Popularity

0-100% (relative to BoldDesk and Asset Panda)
Customer Support
100 100%
0% 0
Asset Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Asset Tracking
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Asset Panda.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Asset Panda. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Asset Panda

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Asset Panda Reviews

12 Best Asset Management Software For IT Teams In 2023
Asset Panda is an all-in-one asset management platform that allows you to track a variety of assets including IT assets, fixed assets, and more. The IT asset management platform features advanced inventory management techniques, which is perfect for organizations with thousands of SKUs.
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Asset Panda, a powerful cloud-based asset relationship management platform, can manage and keep track of the interdependencies between your devices. Whether you’re managing computers, contracts, or building supplies, this scalable software adapts to your unique naming conventions, workflows, and use cases – not the other way around. The asset inventory solution from Asset...
Source: infraon.io
Best Free Asset Tracking Software
However, it won't work for live-tracking your powered assets or movable, high-value items. Asset Panda is designed for relatively low-value assets, including any type of fixed asset as well as tools, phones, computers, office furniture, important documents, or artworks. Asset Panda even notes that a client has used their service to track chickens!
Source: tech.co
The Best Asset Management Software of 2017
BMC Track-It! and SysAid are examples of customizable systems that might be a good fit because they do offer customization and APIs; other systems are configurable without any coding. This means the best value for your company is going to depend on the assets you are tracking and on the capability of the people you have working for you. It will also depend on their...
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Asset Panda mentions (0)

We have not tracked any mentions of Asset Panda yet. Tracking of Asset Panda recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Asset Panda, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

EZOfficeInventory - Web based Asset Tracking Software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zangerine - All-in-One Software for Distribution, Wholesale & eCommmerce

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gas Cylinder Tracking Software - Gas Cylinder Tracking Software is a distribution software that shows the purchase of empty cylinder inventory stock to get a refill, and it shows the inventory stock for empty company cylinders.