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BoldDesk VS Aspect Via Customer Engagement Center

Compare BoldDesk VS Aspect Via Customer Engagement Center and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Aspect Via Customer Engagement Center logo Aspect Via Customer Engagement Center

Aspect Via is a customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Aspect Via Customer Engagement Center Landing page
    Landing page //
    2023-03-17

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Aspect Via Customer Engagement Center

Website
aspect.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Aspect Via Customer Engagement Center features and specs

No features have been listed yet.

BoldDesk videos

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Getting Started with Syncfusion BoldDesk

Aspect Via Customer Engagement Center videos

No Aspect Via Customer Engagement Center videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and Aspect Via Customer Engagement Center)

BoldDesk

Aspect Via Customer Engagement Center

Customer Support
100 100%
Customer Support
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Help Desk
100 100%
Help Desk
0% 0
Analytics
0 0%
Analytics
100% 100

User comments

Share your experience with using BoldDesk and Aspect Via Customer Engagement Center. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Aspect Via Customer Engagement Center

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Aspect Via Customer Engagement Center Reviews

We have no reviews of Aspect Via Customer Engagement Center yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Aspect Via Customer Engagement Center mentions (0)

We have not tracked any mentions of Aspect Via Customer Engagement Center yet. Tracking of Aspect Via Customer Engagement Center recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Aspect Via Customer Engagement Center, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SpeakPipe - SpeakPipe is a tool enabling organizations to receive voice messages from the audience directly on the website.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserIQ - UserIQ combines user intelligence, customer health, and targeted engagements to help you deliver what each customer needs to be successful.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wiremo - Get a Free, easy to setup customer reviews widget for e-commerce and classic website. Improve Google SERP with user-generated content. 14-days Free Trial.

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