Software Alternatives, Accelerators & Startups

BoldDesk VS Amazon Kinesis

Compare BoldDesk VS Amazon Kinesis and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

Amazon Kinesis logo Amazon Kinesis

Amazon Kinesis services make it easy to work with real-time streaming data in the AWS cloud.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Amazon Kinesis Landing page
    Landing page //
    2022-01-28

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Amazon Kinesis features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Amazon Kinesis videos

AWS Big Data - Amazon Kinesis Analytics Introduction and Demonstration

More videos:

  • Review - Analyzing Data Streams in Real Time with Amazon Kinesis: PNNL's Serverless Data Lake Ingestion

Category Popularity

0-100% (relative to BoldDesk and Amazon Kinesis)
Customer Support
100 100%
0% 0
Stream Processing
0 0%
100% 100
Help Desk
100 100%
0% 0
Data Management
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Amazon Kinesis. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Amazon Kinesis

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Amazon Kinesis Reviews

Top 10 AWS ETL Tools and How to Choose the Best One | Visual Flow
Amazon Kinesis was built to handle massive amounts of data, allowing it to be uploaded to a Redshift cluster. After the event stream is read and the data is transformed, it is placed into a table in Amazon SCTS in an Amazon ES domain. Thus, there is no need to use a server (instead, you need to integrate AWS ETL and AWS Lambda).
Source: visual-flow.com
6 Best Kafka Alternatives: 2022’s Must-know List
Kinesis enables streaming applications to be managed without additional infrastructure management. This highly scalable platform can process data from various sources with low latency. Known for its speed, ease of use, reliability, and capability of cross-platform replication, Amazon Kinesis is one of the most popular Kafka Alternatives. It is used for many purposes,...
Source: hevodata.com
Top 15 Kafka Alternatives Popular In 2021
Amazon Kinesis, also known as Kinesis Streams, is a popular alternative to Kafka, for collecting, processing, and analyzing video and data streams in real-time. It offers timely and insightful information, streaming data in a cost-effective manner with complete flexibility and scalability. It is easy to ingest data encompassing audios, videos, app logs, etc. It offers an...
16 Top Big Data Analytics Tools You Should Know About
Amazon Kinesis is a massively scalable, cloud-based analytics service which is designed for real-time applications.

Social recommendations and mentions

Based on our record, Amazon Kinesis seems to be a lot more popular than BoldDesk. While we know about 23 links to Amazon Kinesis, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Amazon Kinesis mentions (23)

  • Event-Driven Architecture on AWS
    Event Consumers: Services that actively listen for events and respond accordingly. These consumers can be easily implemented using microservices, AWS Lambda or Amazon Kinesis (for ingesting, processing, and analyzing streaming data in real-time). - Source: dev.to / about 2 months ago
  • AWS DEV OPS Professional Exam short notes
    When you see Amazon Kinesis as an option, this becomes the ideal option to process data in real time. Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data so you can get timely insights and react quickly to new information. Amazon Kinesis offers key capabilities to cost effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit... - Source: dev.to / 3 months ago
  • Querying microservices in real-time with materialized views
    RisingWave is an open-source streaming database that has built-in fully-managed CDC source connectors for various databases, also it can collect data from other sources such Kafka, Pulsar, Kinesis, or Redpanda and it allows you to query real-time streams using SQL. You can get a materialized view that is always up-to-date. - Source: dev.to / about 1 year ago
  • How Streaming database differs from a Traditional database?
    For example, RisingWave is one of the fastest-growing open-source streaming databases that can ingest data from Apache Kafka, Apache Pulsar, Amazon Kinesis, Redpanda, and databases via native Change data capture connections or using Debezium connectors to MySQL and PostgreSQL sources. Previously, I wrote a blog post about how to choose the right streaming database that discusses some key factors that you should... - Source: dev.to / about 1 year ago
  • Query Real Time Data in Kafka Using SQL
    RisingWave is an open-source distributed SQL database for stream processing. RisingWave accepts data from sources like Apache Kafka, Apache Pulsar, Amazon Kinesis, Redpanda, and databases via native Change data capture connections to MySQL and PostgreSQL sources. It uses the concept of materialized view that involves caching the outcome of your query operations and it is quite efficient for long-running stream... - Source: dev.to / about 1 year ago
View more

What are some alternatives?

When comparing BoldDesk and Amazon Kinesis, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apache Flink - Flink is a streaming dataflow engine that provides data distribution, communication, and fault tolerance for distributed computations.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Confluent - Confluent offers a real-time data platform built around Apache Kafka.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Apache Kafka - Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.